Privacy Policy
Privacy Policy
Last updated: October 4, 2026
At GJNest Pet, we keep things simple: we only ask for what we need, and we never sell your personal information.
What we collect
When you shop or reach out to us, we collect what we need to help you:
- Your name, shipping address, email, and phone number
- Payment details (processed securely by our payment providers — we never see or store your full card number)
- Order history and customer service messages
- Basic info like your browser type, device, and pages you visit, to make the site better for you
How we use it
We use your info to:
- Process and deliver your orders
- Help you with questions and support
- Send order updates and shipping notifications
- Improve our website
- Send marketing emails only if you opt in (you can unsubscribe anytime)
Sharing
We never sell your personal information. We only share what's needed with trusted partners who help us run the business — like payment processors and shipping carriers — and only to get your order to you.
Cookies
We use cookies to remember your preferences and understand how you use the site. You can manage cookies in your browser settings.
California residents (CCPA/CPRA)
If you're a California resident, California law gives you these rights:
- Know what personal info we collect, use, and share about you
- Ask us to correct inaccurate info
- Ask us to delete your info
- Opt out of any "sale" or "sharing" of your info (we don't sell your info)
- Be treated fairly — no discrimination for exercising your rights
To use these rights, just email us at 15574921483@163.com. We'll respond within 45 days (we may extend that by 45 more days if we need to, and we'll let you know). We may need to verify it's really you before making changes. California residents can make these requests up to two times a year, free of charge.
Kids
Our site isn't meant for kids under 13, and we don't knowingly collect their info. If you think a child has given us info, email us and we'll delete it.
Security
We use reasonable measures to protect your info. No online data transfer is 100% secure, but we do our best.
Changes
We may update this policy from time to time. Changes will be posted here with a new "Last updated" date.
Contact
Questions? Email us at 15574921483@163.com — we're happy to help.