Last updated: August 31, 2026

Shenzhen Guanjv Cross-border E-Commerce Co., Ltd. ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains what information we collect when you visit or shop on our website, how we use it, and the choices you have.

Information We Collect

When you place an order or contact us, we may collect the following:

- Your name, shipping address, email address, and phone number
- Payment information (processed securely by our payment providers)
- Order history and customer service communications

We may also automatically collect basic information such as your browser type, device, and pages you visit, to help us improve your shopping experience.

How We Use Your Information

We use your information to:

- Process and deliver your orders
- Provide customer support
- Send order updates and shipping notifications
- Improve our website and shopping experience
- Send promotional emails only if you have opted in (you can unsubscribe anytime)

How We Share Your Information

We never sell your personal information. We only share necessary information with trusted third parties who help us run our business, such as payment processors and shipping carriers, and only to the extent needed to complete your order.

Cookies

Our website may use cookies and similar technologies to remember your preferences and understand how visitors use our site. You can disable cookies in your browser settings at any time.

Your Privacy Rights (California Residents)

If you are a California resident, you have the right to request access to the personal information we hold about you, ask us to delete it, or opt out of the sale of your personal information. We do not sell your personal information. To exercise any of these rights, contact us at 15574921483@163.com

Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorized access, use, or disclosure.

Children's Privacy

Our website is not directed to children under 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Email: 15574921483@163.com
Company: Shenzhen Guanjv Cross-border E-Commerce Co., Ltd.
Address:  Building C, 3rd Floor, Wuji Industrial Park, No. 7 Lianxing Road, Kengzi Subdistrict, Pingshan District, Shenzhen, Guangdong, China